Frequently Asked Questions

Please read our FAQ before sending us a message.

Since many of the items we carry are heavy, we do add shipping charges. Charges depend on the weight of the item.  Those charges range from $0 to $50.

We accept credit, debit card payments and electronic checks via

Most of our orders leave the warehouse within 1 week. Please wait for confirmation email with the tracking information.

All and any of your sensitive payment data will never reach our servers. Transaction will take place on secured server hosted by

After the order has been placed, our staff will verify the order and notify the warehouse to ship the item.

You will receive an email notification when we receive your order, and when the item ships out from the warehouse.

You can expect an order receipt emailed to the email you have provided during the ordering process.

If you have made an account when you ordered, you can log in and all previous orders made from your account can be viewed.

If you did not make an account, you can goto Guest Order Tracking to track your order.  You will need to enter Order ID and Billing Email.

We make same/similar profit for an item regardless of sales channel.  It makes sense for us to reduce the price on or other e-commerce sites with less fees than to keep the high price that compensates for the high fees.

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